You can order one of our stock Portable RV Decks safely and securely through PayPal from our website store. For other models, we prefer to have a conversation to ensure the deck meets your needs by checking the measurements and configurations. We will then take a credit card to place the order, requesting a 50% deposit, and charge the balance when the deck is ready to ship.

Most people can set up or take down a standard-size Sunrise Deck in less than 15 minutes after a couple of tries. The first time you set up the deck, you will need to unwrap all the parts, which are packaged for extra protection during shipment. Additionally, the steps initially come unassembled. After the first assembly, most people leave the staircase in one piece, saving time for future setups. Expect the first setup to take about 45 minutes to an hour.

Once disassembled, the Sunrise Deck parts can be stored in a storage compartment below the RV or in the back of a trunk or pickup. The dimensions of a deck when broken down depend slightly on the specific model. For example, the Kingston-32 Series decks will break down into three basic items: The staircase, when left assembled, measures 50″ x 26″ x 6″. The decking consists of three pieces that stack to a size of 17″ x 46″ x 5″, while the remaining frame parts fit into a space of 52″ x 18″ x 8″.

The great thing about the Sunrise deck is that it was designed to be very sturdy when assembled but light enough for just about anyone to handle when taken apart for storage. The decks vary in weight depending on exactly which one you order but for example the Kingston-32 Left will end up at about 175 pounds all put together. Most people leave the staircase in one piece when they disassemble the deck. The 4-step staircase weighs about 30 pounds. The heaviest single part of the deck is one piece of the decking which weighs about 15 pounds. The heaviest piece of the steel frame weighs a little less than 9 pounds.

We ship via UPS regular ground service. The shipping cost varies by location, but we currently charge 10% of the deck price to ship anywhere in the lower 48 US states. Located about 30 minutes east of Dallas, Texas, we welcome customers to pick up their decks directly.

We build our decks to order. Currently we have a high backlog due to demand and the lead time is currently 16 weeks. This will change depending order backlog.

As a small company without retail locations, the best way to see a Sunrise Deck is at an RV park. We can check our records to see if there are any customers near you who would be willing to show you their deck. With their permission, we’ll reach out to them first. Most of our customers are happy to showcase their decks!

Yes, we can arrange to ship to Canada via FedEx ground service. Shipping time is between 7 and 10 days from the time we ship to receipt. The customer will be billed for any duties or applicable taxes.

Absolutely! We don’t want anyone to be stuck with a deck they don’t like. That’s why we offer a 30-day money-back guarantee. All we ask is that you ship the deck back to us in the original packaging. Don’t worry about scratches; we’ll refresh the powder coating to prepare the deck for another customer. Thankfully, (knock on wood), we’ve never had one returned yet!

That’s a good question and depends on which deck you buy and the design of your RV. We will go over dimensions thoroughly with you prior to taking an order to be sure you understand if there might be an issue. The Kingston Series deck size works with nearly all 5th wheel models without blocking the “garage” compartments. The Class A motorhomes are sometimes more challenging and we may have to modify the deck size or step orientation to make sure there’s clearance.